Frequently Asked Questions
You'll find answers to most of our most common questions below.
If you can't find what you need, please reach out to us reach us HERE.
Tap Handles
Design Questions
Shipping & Delivery
Ordering
Do you make tap handles for home bars?
Yes we have a huge selection of taps that can be personalized and purchased as a single tap. You can choose from engraved or full color tap handles. Many have chalkboard options to write what's on tap too!
Do you make tap handles for breweries
Yes and we have a whole section of bulk taps here:Â Bulk Tap Handles
On these taps, you can create your own artwork on a template and make your brand stand out.
Can you make a custom tap shape?
Yes. On our taps with the acrylic toppers, we can cut the topper to any shape you want. For a fully custom tap shape, we'd need to quote it and a quantity of at least 35 taps. You can contact us HERE for a quote.
How do I install my tap handle?
Installing your new beer tap is pretty simple, but there are a few things to be aware of to make sure it points the right way and functions correctly. We have instructions and a video showing how to install your tap handle HERE.
What size thread is a beer tap handle?
99% of tap handles in the US have a 3/8-16 female thread on them. There are a few metric versions out there though and these will have an M10-1.5 thread. They look very similar, so you may not be able to tell visually. If you're not sure, you can take it into a hardware store like Home Depot and use a thread checker on their nut and bolt isle to verify which one it is. You can check out a video on it HERE
Can you print decals for tap handles?
Absolutely! If you need decals for new tap order or ones for your existing taps, we can do it. Decals for your taps are printed on 3M outdoor rated vinyl.
How do I adjust my beer tap handle to face the right direction?
The faucet that you screw your beer tap handle onto has a lock nut. Simply loosen the locknut, face your tap the right direction, then tighten it back up. Here's a video showing how to do it too.
How do I supply the artwork for my tap?
Supplying your artwork depends on what type of tap you're getting:
Easy Custom Taps
These are taps that allow you to upload your design right on the product page.
Design Your Own Taps
Here you can use our online design studio to add your logos, text graphics, etc to the tap. Once you're done, just submit your order and the artwork will come in with it.
Can I use custom artwork?
Yes, we can put your artwork on our tap handles! The best way is to use the taps and templates on ourbulk tap handles. You can use our free templates to add your artwork and create a personalized tap. If you have questions, pleasecontact us and we can help!
Are there any restrictions on the text or images that I can use?
We can't put copyright protected images or sayings on our products unless you own the rights. That includes professional or college sports teams logos, names or slogans.
What are the image requirements for custom products?
Image requirements will depend on which kind of process is used on your custom item.
Laser engraved items
- Vectors (.ai, .cdr, .svg, .eps) work best, but we can use higher resolution images ( .jpg, .png, .pdf) as well.
- Black and white is best. Lasers don't vary the color much, so if your image is pure black and white (no grayscale), then it comes out much better. We can convert logos if needed.
Full color items
- The higher the resolution the better. A minimum of 800x800 will work the best on smaller items like taps.
If you have a question about whether your art will work, just send it to us HERE, along with the item your wanting, and we can let you know.
What is your lead time?
Most of our standard taps ship out in 3-5 days. Bulk taps that require artwork and proofs vary based on proof approval and order size.
What shipping methods do you use?
For smaller orders we'll use the USPS most of the time. For larger orders or products, we'll use UPS.
How can I expedite my shipping?
If you ever need to expedite your shipping or have question, shoot us a message HERE and we'll make it happen.
What is your returns policy?
Because most items are custom made for your setup, custom orders are considered final sale. That said, if there’s ever a production issue or something isn’t right, reach out to us directly and we’ll make it right.
Do you have a minimum order quantity?
No, there is no minimum order quantity, but there are substantial discounts that kick in at very low quantities.
How do I order a custom tap handle for my business or home bar?
We make it easy to order a branded tap for your business.
These are great if you don't need a special logo or font. Just enter your text, select your options and you're good to go.
These taps allow you to upload your logo as well as change some design options, like custom side text, etc.
You can use our online designer to upload your own design, add text, logos, etc
Do you make tap handles for coffee?
Absolutley! We have standard ready top personalize coffee taps or you can desgn you own. You can see our options for coffee taps HERE.
What if I have a question before ordering?
We're always here to help. Please contact us if you have any questions about ordering any of our products.